You are always welcome to contact us if you have questions. Our self-service portal (Mit AKA) is our primary way of communication with our members.

Our main office is placed at the centre of Copenhagen, but we have offices in other big cities in Denmark.

As a member of Akademikernes A-kasse you can always log on to our website. Click on Log på in the upper right hand corner and send us a message through our self-service portal or email

Contact information

Telephone service:

Phone number: +45 33 95 03 95blobid0.png

Our current opening hours are 10 AM - 2 PM Monday-Friday. 

Contact us:

Send us a message through ’Mit AKA’
As member you can log in to ’Mit AKA’ and send us a message. You can also attach files here. You will have access to your messages in your ‘Mit AKA’ inbox which is a secure encrypted site. We will send you an email when you have new messages in your ‘Mit AKA’ inbox, so make sure your email address is updated in the system under personal information (personlige oplsyninger).

Live chat on and ’Mit AKA’
You can live chat with our advisors between 10 a.m. and 2 p.m. on weekdays via or ’Mit AKA’. When you chat via ‘Mit AK the chat history will be saved in your ‘Mit AKA’ inbox.

Email us
You can also emails us at If you are a member the email will also be saved in your ‘Mit AKA’ inbox but we recommend that you do not send us personal information such as CPR number, account number by email.

You can send letters to:
Akademikernes A-kasse
Postboks 410
Vester Farimagsgade 13
1606 København V.

Our office addresses

Akademikernes A-kasse Copenhagen
Vester Farimagsgade 13
1606 København V

Akademikernes A-kasse Aarhus
Mariane Thomsens Gade 2F, 7. sal
8000 Aarhus C

Akademikernes A-kasse Odense
Englandsgade 25
5000 Odense C

Akademikernes A-kasse Aalborg
Vestre Havnepromenade 1B, 1.
9000 Aalborg

Akademikernes A-kasse Esbjerg
Niels Bohrs Vej 6
6700 Esbjerg

Akademikernes A-kasse Herning
Birk Centerpark 40, 1. sal,
7400 Herning

Akademikernes A-kasse Vejle
Lyshot Allé 6
7100 Vejle