16. mar 2020

FAQ: Covid-19 and unemployment insurance

The current situation can affect you, both if you were unemployed before Covid-19 or if you are newly unemployed. You may also be affected as an employee and self-employed if you are concerned about your job or your business. If you cannot find an answer to your question, please feel free to call us. Rules and regulations may change so please visit this page regularly for updates and changes.

Newly unemployed

I am newly unemployed. What should I do?

As newly unemployed, you have to register as unemployed (‘ledig’) at jobnet.dk and apply for unemployment benefits with us. You will hear from us as soon as we have processed your application. In the context of the Covid-19 situation, employment efforts have been paused. This means that other things you would normally have to do as newly unemployed - fill out a job profile, create a resume at jobnet.dk (the job centre), attend a welcome meeting, update the job log - have been paused.

 

Employee

Am I entitled to unemployment benefits if I have been sent home by my employer without pay?

The answer depends on your situation:

If you have been laid off and are unemployed

Yes, you can receive unemployment benefits if you have been laid off and are unemployed and do not have an agreement with your employer about returning to work. In order to receive the unemployment benefits you have to register as unemployed at jobnet.dk and apply for unemployment benefits (‘ledighedserklæring’) at Mit AKA. You will hear from us when we have processed the application.

If you have an agreement with the employer about returning to work

Yes, if you have been sent home according to an agreement. In this case, you can receive unemployment benefits even if your employer has not lived up to his/her terms of notice. If the home sending of your employment has not been carried out according to a union agreement , you will not be eligible for unemployment benefits. In this case, contact you employer or your union/organization to hear about your right to salary or salary compensation.

If you are sent home with a division of labour agreement

With a division of labour agreement which has been approved by the job center (jobnet.dk) you have the opportunity to apply for supplementary unemployment benefits. Division of labour is an agreement with your employer that your work schedule for a temporary period is reduced to avoid redundancies. In order to receive supplementary unemployment benefits, the following conditions must be met:

  • The division of labour must be agreed upon in a collective agreement for a temporary reduction of working hours.
  • The working hours are reduced by whole days and the reduction includes at least 2 days per week or with 1 or 2 weeks of unemployment followed by 1 or 2 weeks of full-time work.
  • The division of labour must include the entire company or division in which you are employed.
  • The division of labour must include an option of release for you, so that you have the opportunity to terminate your work if you were to get a full-time job with longer working hours.
  • You have to register as unemployed (‘ledig’) at jobnet.dk and apply for unemployment benefits with us. 

 

When you receive supplementary unemployment benefits with a division of labour agreement, you are not using time from your 30 weeks of right to supplementary unemployment benefits.

 

I am employed with an hourly wage or as a temporary worker and have been sent home without pay. Can I receive unemployment benefits?

You have to register as unemployed at jobnet.dk and then apply for unemployment benefits (‘ledighedserklæring’) at Mit AKA. You will hear from us when the application has been processed.

 

What does salary compensation mean, and what do I need to do in regards to the unimploiyment insurance fund?

Salary compensation means that the Danish State will compensate your employer (a part of the salary). You will still receive your full salary. If you have been sent home with salary compensation it means that you are not allowed to work but you are still employed.

 

Self employed

Can I get unemployment benefits if I close my business temporarily?

The answer depends on whether you have an existing right to unemployment benefits or not:

With an existing right to unemployment benefits

If you are self-employed and have an existing right to unemployment benefits, you can in some cases apply to change your definition to be asset management or leisure work.

However, be especially aware that you cannot meet the conditions of having your current business transformed into asset management simply because you are financially affected by the Corona epidemic. If, on the other hand, you choose to close your advertising externally, terminate the few contracts that may be in your business at present time, or make other active changes to your company's current marketing basis, you can apply to change to an asset management definition. Read more about the definition of asset management and leisure employment (in Danish).

You can also apply for supplementary unemployment benefits while also managing your business to a lesser extent than before. Please contact us, if you need guidance about your situation.

The first time you want to apply for unemployment benefits or your previous entitlement to unemployment benefits has expired

You must close your business to be eligible for unemployment benefits if you have been self-employed as your main occupation. That is, it is the first time you have to apply for unemployment benefits or your previous entitlement to unemployment benefits has expired, while not meeting a work requirement as an employee prior to your unemployment. Unfortunately, there are no special rules in this area even if a business is financially affected by the Corona epidemic. Read more about the rules for getting unemployment benefits after being self-employed as a main occupation (in Danish).

 

If you need information about other topics than unemployment benefits, you can read about the support program for self-employed on www.virksomhedsguiden.dk.  

 

Unemployed 

Do I still have to attend meetings?

You do not have to attend meetings. All our offices are closed for physical attendance. You can contact us by phone or email as usual. Call 33 95 03 95. Our phones are open Monday-Thursday from 9-16 and Friday from 9-15.

 

Which meetings and workshops have been cancelled?

All physical meetings and workshops have been cancelled for now. This applies to the following:

  • Welcome meetings (cv-samtaler)
  • Mandatory career meetings (rådighedssamtaler)
  • Voluntary career meetings (karrieresamtaler) 
  • Meetings with the job centre 
  • Workshops and other events

 

Can I get career advice over the phone?

Yes, you can still book career counselling over the phone when it suits you. You can book phone career counselling as normal at Mit AKA.

If you need urgent career counseling, you will also be able to call our main number (33 95 03 95). We are open Monday - Thursday from 9-16 and Friday from 9-15.

 

Do I still have to apply for 1-2 jobs a week in order to receive my unemployment benefits?

You still need to be registered as unemployed at jobnet.dk (your job centre), but the employment efforts have been paused. This means that the requirement of applying for 1-2 jobs per week has been paused so far.
When you fill out your ’ydelseskort’ on ’Mit AKA’, you will be asked if you have updated your job log. Here, just answer ‘Yes’ even if you have not updated the log during the shutdown period. 

 

Can I still get my unemployment benefits when my children's institutions are closed?

Yes, as long as you are registered as unemployed at jobnet.dk (your job centre), you can receive unemployment benefits. 

 

Can I expect to get my unemployment benefits on time?

As your benefit insurance fund, we follow the recommendations of the Ministry of State, andhave closed our offices for physical attendance. However, the insurance fund employees work from home, so we expect to be able to maintain our service and pay unemployment benefits on time. You will hear from us if there are changes regarding the payment of your daily allowance.

 

My right to unemployment benefits is about to expire. What should I do?

There is currently a legislative proposal being processed. The government wish to add up to 3 months of benefits (from March 1 to May 31, 2020. This means that you will keep the same number of benefits hours as you had on March 1. The same goes for supplemental unemployment benefits.

 

My right to unemployment insurance benefits expired this February. Can I get an extension?

That will not be possible (if your right to benefits expired on March 1 or before). You need to have a current right to receive benefits to get an extension due to the Covid-19 situation. 

 

Do I have to end my wage subsidized position / job training?

The jobcenter will have to determine whether you can continue your wage subsidied position or job training. You also need to contact the jobcenter in order for them to plan and arrange new activities. However, you cannot start a new wage subsidized position or job training until the Covid-19 shutdown has ended

 

I am quarantined, what does this mean for my unemployment benefits?

If the authorities have quarantined you because there is a risk that you are infected with covid-19, then you must report sick. You can contact us by phone or message.

 

I have been on vacation abroad (I informed the jobcenter before I left). I am currently unable to return to Denmark.  Can I still receive unemployment benefits?

Yes, since you cannot return to Denmark because of the Covid-19 situation, you will continue to receive unemployment benefits – as long as you were eligible for benefits before you left the country and notified the jobcenter of your travel plans. It does not matter if you are on a vacation paid for by yourself or by holiday benefit. 

Make sure to keep the papers documenting that it was not possible for you to return to Denmark. Please send these to us when you get back. 

 

Can I take my Danish unemployment benefits with me abroad? (PDU2)

Yes, the general rules still apply. However, we would recommend that you keep an eye on travel guides and be aware that you cannot get help from foreign authorities and AKA during this period. 

 

Can I receive unemployment benefits if I am currently abroad and unable to return to Denmark before my PDU2 expires? (because of the Covid-19 situation)

Yes, if you are stranded abroad because of the Covid-19 situation, you can get unemployment benefits even if your PDU2 has expired.  When you return to Denmark, immediately register as unemployed at jobnet.dk (the job center) and make sure to save your tickets and receipts documenting the date of your travel to Denmark.