Do I need to apply for 1-2 jobs per week to receive unemployment benefits?
Yes, the requirements have been reinstated on May 27, 2020. As such, you need to apply for 1-2 jobs per week and update your Joblog at least once a week. We realize that there may not be as many jobs to apply for as before the Covid-19 crisis hit, so remember that job hunting can entail unsolicited applications or networking activities involving hiring managers.
I am newly unemployed. What should I do?
You need to sign up as unemployed on Jobnet.dk and fill out the form ”ledighedserklæring” on “Mit AKA”. This is your application for unemployment benefits. After this, we will set a date for a phone meeting through “Mit AKA”. This meeting is mandatory and it will influence your unemployment benefits if we cannot reach you by phone. Please make sure we have the correct phone number in “Mit AKA”.
I became unemployed during the lockdown. What do I need to do now that Denmark is reopening?
We will invite you for a phone meeting through ”Mit AKA”. This meeting is mandatory and it will influence your unemployment benefits if we cannot reach you by phone. Please make sure we have the correct phone number in “Mit AKA”.
Are you hosting meetings again? And, do I need to attend?
We are conducting phone meetings for now. As such, we will invite all unemployed members that we have not talked to yet to a phone meeting. As for mandatory career meetings, we will start these around September 1, 2020. You can find your appointments in your inbox in ”Mit AKA”. Remember: You need to pick up when we call you. The meeting is mandatory and it will influence your unemployment benefits if we cannot reach you by phone. Please make sure we have the correct phone number in “Mit AKA”.
Which meetings and workshops are still cancelled?
- Voluntary career meetings (karrieresamtaler) in our offices
- Meetings with the job centre
- Workshops and other events in our offices
Can I get career advice over the phone?
Yes, you can still book career counselling over the phone when it suits you. You can book phone career counselling as normal at Mit AKA.
If you need urgent career counseling, you will also be able to call our main number (33 95 03 95). We are open Monday - Thursday from 9-16 and Friday from 9-15.
My right to supplemental unemployment benefits is about to expire – what do I do?
The 30 week limitations for supplemental unemployment benefits is on hold due to the Covid-19 situation. As such, you will have the same number of supplemental benefits hours available after August 31, 2020 as you had on march 1, 2020.
If your employer has not signed a “frigørelsesattest”, we recommend that you ask them to do so. You will find the form on “Mit AKA”.
Can I receive unemployment benefits if my children are home during the day because of limitations/restrictions in their kindergarten/daycare center?
Yes, as long as you have signed up through the Jobcenter as unemployed, you should be able to receive unemployment benefits.
Will the 3 weeks of holiday benefits be deducted from my unemployment benefits?
No, the payment of holiday benefits will not affect your regular unemployment benefits.
Can I expect to get my unemployment benefits on time?
Yes, we will keep making the payments on time. We will contact you if anything changes.
My right to unemployment benefits is about to expire. What should I do?
The politicians has decided to add up to 6 months of benefits (from March 1 to August 31, 2020). This means that you will keep the same number of benefits hours as you had on March 1. The 3 year period in which you can use your right to unemployment benefits will also be extended for 6 months. The same rules goes for supplemental unemployment benefits.
The reinstatement of requirements and meetings will not influence the period of time that our activities were suspended/on hold.
My right to unemployment insurance benefits expired this February. Can I get the 6 month extension due to the Covid-19 situation?
That will not be possible. You need to have a current right to receive benefits to get the extension due to the Covid-19 situation. If your right to benefits expired before March 1, 2020, you can no longer receive unemployment benefits. However, if you are eligible to extend your right to benefits and this extension includes part of Mach 2020, you will be granted the 6 months of additional benefits.
What will the reinstatement of the rules mean for wage subsidies and job training?
From June 15, 2020 the same rules will apply to both West and East Denmark. From this date you will have to attend meetings and activities where your attendance is required. If you are at higher risk of severe illness from Covid-19, you will not need to attend.
I am quarantined, what does this mean for my unemployment benefits?
If the authorities have quarantined you because there is a risk that you are infected with covid-19, then you must report sick. You can contact us by phone or message.
I have been on vacation abroad (I informed the jobcenter before I left). I am currently unable to return to Denmark. Can I still receive unemployment benefits?
Yes, since you cannot return to Denmark because of the Covid-19 situation, you will continue to receive unemployment benefits – as long as you were eligible for benefits before you left the country and notified the jobcenter of your travel plans. It does not matter if you are on a vacation paid for by yourself or by holiday benefit.
Make sure to keep the papers documenting that it was not possible for you to return to Denmark. Please send these to us when you get back.
Can I take my Danish unemployment benefits with me abroad? (PDU2)
Yes, the general rules still apply. However, we would recommend that you keep an eye on travel guides and be aware that you cannot get help from foreign authorities and AKA during this period.
Can I receive unemployment benefits if I am currently abroad and unable to return to Denmark before my PDU2 expires? (because of the Covid-19 situation)
Yes, if you are stranded abroad because of the Covid-19 situation, you can get unemployment benefits even if your PDU2 has expired. When you return to Denmark, immediately register as unemployed at jobnet.dk (the job center) and make sure to save your tickets and receipts documenting the date of your travel to Denmark.
Make sure to keep documentation proving that it was not possible for you to return to Denmark on time. You should send this documentation to us as soon as you are able to return to Denmark.
Am I entitled to unemployment benefits if I have been sent home by my employer without pay?
The answer depends on your situation:
If you have been laid off and are unemployed
Yes, you can receive unemployment benefits if you have been laid off and are unemployed and do not have an agreement with your employer about returning to work. In order to receive the unemployment benefits you have to register as unemployed at jobnet.dk and apply for unemployment benefits (‘ledighedserklæring’) at Mit AKA. You will hear from us when we have processed the application.
If you have an agreement with the employer about returning to work
Yes, if you have been sent home according to an agreement. In this case, you can receive unemployment benefits even if your employer has not lived up to his/her terms of notice. If the home sending of your employment has not been carried out according to a union agreement , you will not be eligible for unemployment benefits. In this case, contact you employer or your union/organization to hear about your right to salary or salary compensation.
If you are sent home with a division of labour agreement
With a division of labour agreement which has been approved by the job center (jobnet.dk) you have the opportunity to apply for supplementary unemployment benefits. Division of labour is an agreement with your employer that your work schedule for a temporary period is reduced to avoid redundancies. In order to receive supplementary unemployment benefits, the following conditions must be met:
- The division of labour must be agreed upon in a collective agreement for a temporary reduction of working hours.
- The working hours are reduced by whole days and the reduction includes at least 2 days per week or with 1 or 2 weeks of unemployment followed by 1 or 2 weeks of full-time work.
- The division of labour must include the entire company or division in which you are employed.
- The division of labour must include an option of release for you, so that you have the opportunity to terminate your work if you were to get a full-time job with longer working hours.
- You have to register as unemployed (‘ledig’) at jobnet.dk and apply for unemployment benefits with us.
When you receive supplementary unemployment benefits with a division of labour agreement, you are not using time from your 30 weeks of right to supplementary unemployment benefits.
I am employed with an hourly wage or as a temporary worker and have been sent home without pay. Can I receive unemployment benefits?
What does salary compensation mean, and what do I need to do in regards to the unimployment insurance fund?
Salary compensation means that the Danish State will compensate your employer (a part of the salary). You will still receive your full salary. If you have been sent home with salary compensation it means that you are not allowed to work but you are still employed.
Can I apply for unemployment benefits if my employer makes changes to the agreed division of labor?
Yes, you can apply if your employer makes changes to an existing agreement/contract.
However, you need to apply for benefits after a cycle (“cyklus”) if your employer has made the arrangement that you work one week followed by a week as unemployed. In this case, the cycle will not be over till after the 2 weeks. If your employer has made the arrangement that you work 2 weeks followed by 2 weeks as unemployed, the cycle will not be over till after 4 weeks.
You need to send documentation from your employer outlining the changes to the agreement as well as confirmation that the change is based on a collective agreement.
Can I apply for unemployment benefits if my employer applies for an extension of the agreed division of labor beyond 13 weeks?
Yes, you can apply if your employer choses to extend the agreement beyond 13 weeks. Your employer needs to apply through the Regional Labor Market Council at least 4 weeks before your existing agreement expires. The decision from the council should be sent to us at least one week before the new agreement takes effect.
We need a new form (AB292) to confirm that the application has been sent to the Jobcenter on the date of or before the agreement takes effect. Here, it should be stated that both you and your employer have discussed the possibilities of supplementary education. We also need a copy of the decision from the Regional Labor Market Council sent directly to us from the council.
Can I get unemployment benefits if I close my business temporarily?
The answer depends on whether you have an existing right to unemployment benefits or not:
New temporary unemployment benefit rules for the self-employed
On 25 June 2020, the Danish Parliament adopted new temporary rules for the self-employed in connection with the recovery of the Danish economy after Covid-19.
The rules include the following in the area of unemployment benefits:
1) Self-employed persons who are not registered in an unemployment insurance fund now have the opportunity to apply for admission in the period from July 9 2020 to August 8 2020 and apply for unemployment benefits from the first day of admission,. That is provided that the person undertakes to pay the membership fees 12 months prior to admission and thereafter for 12 months. In addition, the member can receive unemployment benefits on the basis of their profits in their business that precedes their membership, if only the annual statement is completed during the new membership period. In addition, the member must comply with the general rules on entitlement to unemployment benefits
2) The above also applies to members who during the same period have less than 12 months of membership. These members have the option to pay a membership fees equivalent to 12 months and subsequently commit to an additional 12 months of membership fees
3) Members who already have 12 months of membership of the unemployment insurance fund, but who do not have the right to unemployment benefits on the basis of their most recent annual report, because some of the period was outside the membership period, can also apply for unemployment benefits based on the 2019 annual report, if it is completed within the new membership period
4) In addition, self-employed persons who are subject to a genuine prohibition on keeping open under Covid-19 may apply for unemployment benefits under normal conditions, however with a temporary termination as self-employed. However, some special conditions apply, including that a member does not receive a compensation package from the Danish state.
Contact the unemployment insurance fund if you would like to hear more about your possibilities for applying for unemployment benefits as self-employed.
With an existing right to unemployment benefits
If you are self-employed and have an existing right to unemployment benefits, you can in some cases apply to change your definition to be asset management or leisure work.
However, be especially aware that you cannot meet the conditions of having your current business transformed into asset management simply because you are financially affected by the Corona epidemic. If, on the other hand, you choose to close your advertising externally, terminate the few contracts that may be in your business at present time, or make other active changes to your company's current marketing basis, you can apply to change to an asset management definition. Read more about the definition of asset management and leisure employment (in Danish).
You can also apply for supplementary unemployment benefits while also managing your business to a lesser extent than before. Please contact us, if you need guidance about your situation.
The first time you want to apply for unemployment benefits or your previous entitlement to unemployment benefits has expired
You must close your business to be eligible for unemployment benefits if you have been self-employed as your main occupation. That is, it is the first time you have to apply for unemployment benefits or your previous entitlement to unemployment benefits has expired, while not meeting a work requirement as an employee prior to your unemployment. Unfortunately, there are no special rules in this area even if a business is financially affected by the Corona epidemic. Read more about the rules for getting unemployment benefits after being self-employed as a main occupation (in Danish).
If you need information about other topics than unemployment benefits, you can read about the support program for self-employed on www.virksomhedsguiden.dk.